Terms & Conditions

These terms govern your use of this website and form the basis of any enquiry made through it. Where you engage Reactive Gas Heating and Plumbing Services Limited for work, a separate written quotation will set out the specific scope, price and timing.

You may browse this site for personal, non-commercial purposes. You may not copy, reproduce, scrape or republish any content, imagery or design without our prior written consent.

All quotes are valid for 30 days from issue unless otherwise stated. Quotes are based on the scope and conditions observed at the time of survey; significant additional issues uncovered during the works (e.g. concealed leaks, contaminated systems) will be priced and signed off before any additional work proceeds.

Standard payment terms are confirmed in writing on each quotation. Installations may require deposits and stage payments; service calls are typically paid on completion.

All gas work is carried out by Gas Safe registered engineers. All oil work is carried out by OFTEC registered engineers. Certification is issued and registered on completion.

New boiler installations include manufacturer warranty registration on your behalf. Continued warranty validity requires annual servicing by a suitably qualified engineer.

Reactive Gas Heating and Plumbing Services Limited provides a workmanship guarantee on all installations. Details of the guarantee period and scope are set out in your project documentation.

Reactive Gas Heating and Plumbing Services Limited holds public liability insurance. Evidence of cover can be supplied on request prior to contract.

To the maximum extent permitted by law, our total liability under any contract is limited to the contract value. Nothing in these terms excludes liability for death, personal injury caused by negligence, fraud, or any liability which cannot be excluded by law.

These terms are governed by the laws of England and Wales. Any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales.

Reactive Gas Heating and Plumbing Services Limited · Leicester, Leicestershire · 07342 043953 · info@reactiveph.co.uk.